When you purchase and activate EveryCloud Technologies email archiving service, we will archive all inbound and outbound email, that passes through our system for you by default.
If you also require that email resolved internal also be archived by EveryCloud Technologies, then you will need to construct a journaling rule and journal internally resolved email to a customer specific, unique email address, which we will provide you with.
Before we can provide you with your unique journaling address we will need the following from you.
- Your TLD (Top level doman name) as depicted in the control panel at https://control.everycloudtech.com under the 'Management' tab
You will require 2 connectors to be setup on your mailserver;
Connector for outbound email routed to the Internet - please use the connector recommended at http://support.everycloudtech.com/solution/articles/4000038125-essential-set-up-documentation
Journal Connector - scope of the connector will be to route only email sent to this domain name - "journal.antispameurope.com". Email sent to this domain will need to be routed via a smarthost of "hsrelay01.antispameurope.com". We recommend that the connection is encrypted using TLS. Please note that your journaling address will not be externally resolvable, hence the need to setup this journal connector.