FAQs

I have the 'Datagrid' activated so I can see where my users have been on the web. But I only have one or two showing. Why is this?
To allow the Datagrid to capture this information the users must have the following:   a) The aConnector correctly installed on their client (i.e. PC/...
Wed, 7 Jan, 2015 at 11:29 AM
Is there a way to get daily reports with usage stats etc for the Web Filter?
You can get Web Filter usage information from the Control Panel work space. Just click on the ‘Web Filter’ tab, select the domain and you can the view relea...
Tue, 25 Mar, 2014 at 11:18 PM
We are seeing a number of 407 errors (Proxy Authentication Required), on applications when the web proxy is enabled. Can we exclude websites that are allowed?
One immediate resolution to this issue would be to enter the required URL's into the /webfilter/exceptions field in the Web Filter in the Control Panel....
Fri, 28 Mar, 2014 at 5:16 PM
Can I see all the websites my users have visited?
Yes, but the ability to do so must first be requested. In order to have this option switched on a request must be made by an authorized representative of th...
Fri, 28 Mar, 2014 at 5:17 PM
I want to see where my users have been on the web? Can I do this in a printable or exportable report format?
No unfortunately not at present. To see where your users have been in a given time period you must go to the Workspace/Web filter section in the control pan...
Fri, 28 Mar, 2014 at 5:19 PM
How do I authenticate via IP address only within the Web Filter authentication settings?
You can use multiple IP addresses using a semi colon between each one.
Mon, 13 Feb, 2017 at 10:48 PM