If you require EveryCloud Technologies email archiving service, there are mandatory requirements in order to ensure that you will be provided with an effective solution.
- EveryCloud Technologies must be responsible for both inbound and outbound mail traffic before you activate email archiving
Your MX records must point to our service and you must send all mail traffic outbound through our smarthost: outbound.everycloudtech.com
- inbound traffic through our relays or
outbound traffic through our relays
You cannot only send inbound traffic through our service and then set the journaling rules scope to capture both internally resolved emails and outbound emails sent from your mail server. Our archive importer does not function in this manner and your outbound emails would not be archived.