When you purchase and activate EveryCloud Technologies email archiving service, we will archive all inbound and outbound email ,that passes through our system for you by default.
If you also require that email resolved internally by your mail server, also be archived by EveryCloud Technologies you will need to construct a journaling rule and journal internally resolved email to a customer specific, unique email address, which we will provide you with.
You should not set up a separate send connector, your send connector should remain as outbound.everycloudtech.com and your journaling rule must send your internally resolved emails outbound through the same send connector as your mail: outbound.everycloudtech.com
Your journaling address will not be externally resolvable
Before we can provide you with your unique journaling address we will need the following from you.
- Your TLD (Top level doman name) as depicted in the control panel at https://control.everycloudtech.com under the 'Management' tab