Ingestion via the customer providing EveryCloud Technologies with a Portable hard drive.


Process


  1. Please contact your account manager first to formalize and agree the cost of ingesting historical data as this is a chargeable service 
  2. We will accept only one of the following formats: .eml, .mbox or .pst    
  3. You will need to create a single file (.eml, .or .pst ) for each of the users primary email address (for example; user@domain.tld.pst or user@domain.tld ) and add all the corresponding emails for each user to that file (not mixed .PST files containing multiple users data/emails 
  4. You will need to save all the individual .eml, .mbox or .pst files to the portable Hard drive, which you will need to purchase 
  5. You will then need to encrypt the hard drive and its contents  
  6. You will then need to send the encrypted external hard drive to EveryCloud Technologies ( we will supply you with the correct address upon request ) and then we will contact you for the Encryption key 
  7. Historical email ingestion may take up to 6 - 8 weeks to ingest and index correctly from the date your data is received. 

 

There are other considerations that the customer must take into consideration costs wise.

 

For the data stored in the archive:

 

The importation will add to the total amount of data stored at the end of each year and compared with the contractually allowable amount of data (25 GB per user per year). Any exceeding of this allowance may incur an additional charge. The usual price being calculated according to the price list or by contract.

 

For all data volumes:

 

The data volume is calculated as the data is imported into the archive that is uncompressed. Whether the data being provided by the customer is compressed or uncompressed (e.g. PST files) does not change the data volume totals. A possible compression of data in the archive is already included in the price calculation.


Price workarounds:


EveryCloud Technologies will not accept mutiple small segments of a larger data set.  We will perform one archive ingestion for each customers set of domains, this means that a customers entire data set must be provided from the outset and not in small segments.